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7 Wonderful Post-Holiday Customer Retention Strategies

7 Wonderful Post-Holiday Customer Retention Strategies

No doubt about it, the holiday season is a wonderful time for retailers and businesses across the nation. With record sales compared to any other time of the year, the transition following the holidays can be tough. With a little focus on great customer retention strategies, even the post-holiday season can be a wonderful time of year for both you and your customers. Here's how:

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In Store Music: The Ultimate Customer Service Tool & Why It Matters

In Store Music: The Ultimate Customer Service Tool & Why It Matters

matters

It's no secret. Music matters to us. In fact, respondants in a music survey said music would be more difficult to live without than T.V., literature, and sports.

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The Worst Customer Retention Strategies & Service Tips We've Ever Heard

The Worst Customer Retention Strategies & Service Tips We've Ever Heard

There's a lot of information and advice floating around out there about best customer service practices and customer retention, most of it with the intent to inspire and aid in adapting best practices. Every now and then, we get a piece of information that seems, well, questionable.
We've compiled some of the worst advice we've heard when it comes to customer service. 
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The Most Feel Good Customer Service Blog Ever: Great Customer Retention Strategies

The Most Feel Good Customer Service Blog Ever: Great Customer Retention Strategies

Here at Voice Solutions, we’re obsessed with great customer service. Nothing makes us happier than an ecstatic customer, after all, that’s the key part of any customer retention strategy.  And why shouldn’t it be?

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The Big Picture: Customer Retention Strategies, Service, & Loyalty

The Big Picture: Customer Retention Strategies, Service, & Loyalty

There are a lot of buzzwords out there centered around customer service, customer retention, and customer loyalty and it’s easy to see how some struggle to keep them all straight after a while. The good news is, with a few key differentiations, it’s fairly easy to get each term straight- so you can focus on building the best strategies possible. 

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10 Companies Crushing it in Customer Retention Strategies & Service

10 Companies Crushing it in Customer Retention Strategies & Service

Providing great customer service isn't always easy, but it's a key ingredient of successful customer retention strategies and customer loyalty. 

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Another Great Tool for Your Customer Retention Strategies!

Another Great Tool for Your Customer Retention Strategies!

A few weeks ago we found this great tool, called PowToon, that allows you to create custom videos with an animated, motion graphics feel. As it turns out, videos are a fantastic element to include as part of your customer retention strategies.

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Why Good Customer Retention Strategies are a Big Deal for any Business

Why Good Customer Retention Strategies are a Big Deal for any Business

According to a 2012 American Express Customer Service barometer:

  • 66% of consumers state that they are willing to spend  an average of 13% more with a company they believe provides excellent customer service.
  • 32% of consumers believe companies ‘pay less attention to providing good customer service.
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4 Free Tools to Help Mold Your In Store Music Into a Powerful Sales Tool

4 Free Tools to Help Mold Your In Store Music Into a Powerful Sales Tool

So you already know the 7 Essential Steps to Getting The In Store Music in Your Business on the Right Track and now your're wondering, where do I start? It can all seem a little overwhelming, but have no fear! We've compiled some of our favorite easy-to-use tools for brainstorming, researching, and fact-gathering. Use these tools to discover the best direction for your in store music program.

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7 Essential Steps to Getting the In-Store Music in Your Business on the Right Track

7 Essential Steps to Getting the In-Store Music in Your Business on the Right Track

We know music is important. We know it is a powerful element which affects us both psychologically and physiologically. So, it's important that the music business owners and operators select for their businesses and stores be spot-on in order to meet sales and branding initiatives. We've made it easy to for you to pick the perfect music for your business by breaking it all down into 7 key elements to consider. 

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