Recently a branch of ours was incurring some issues with our music equipment and actually were waiting for a technician to come on site to evaluate our problem.  An employee from your company was in our town (on vacation) and happened to stop by our office and noticed our music was not working correctly.  She introduced herself and offered to assist with the problem.  She resolved the problem in about half an hour!  I want to compliment her on stepping up to provide what I would consider outstanding customer service.  She went out of her way to assist a customer.  Employees like Voice Solutions are difficult to find.  Thank you for the resolution, but more importantly thanks for a customer service story that I will share!

~Lori
Beacon Bank