Why Messaging On-Hold?

• 70% of business calls are placed on-hold for an average of 45 to 60 seconds
• 60% hang up when they hear silence on-hold
• 30% of those that hang up never call back
• On-Hold Messaging increases on-hold caller retention by 40%
• Increase sales 16-20%
• 85% of callers prefer on-hold messaging to silence or music

Inform. Educate. Engage.

• Voice Solutions works with you in a consultative manner to understand your current marketing and branding efforts
• A custom program is then created specifically for your business including the following:
  • Analysis of current brand, image, and overall marketing strategy
  • Establishment of production schedule as a complement to ongoing and upcoming strategic marketing efforts
  • Development of custom on-hold library
  • Finalization of production: scripts are recorded with professional voice talent and mixed with licensed music